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Privacy policy

1. Data protection

SAMAO TEA SNC takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal provisions on data protection and this data protection declaration.

The use of our website is possible without providing personal data. Insofar as personal data (e.g. name, address or e-mail address) is collected on our website to enable you to place orders, this is always done on a voluntary basis. This data is not passed on to third parties. We would like to point out that the transmission of data over the Internet (e.g. communication by e-mail) can have security gaps. Complete protection of the data against access by third parties is not possible.

2. Collection of personal data

We only collect personal data if it is necessary for the provision of the specific service.
We only keep the data necessary for the processing of the requested service.

Personal data relating to the identity of a customer, such as name, address, postal address, telephone number or e-mail address are only collected on our website if you provide them voluntarily when you register for a subscription via the website's contact form or in some other way, for example by e-mail or when placing an order.

3. Use of personal data

3.1 Appropriateness

The personal data you provide will be used for the purposes for which you provided it. This includes processing your request for our newsletter or specific information and accessing your account.

3.2 Use for other purposes, in particular for advertising purposes
We do not use any data received for advertising purposes.

4. Configuration of the newsletter and contact form

On this website you can fill in contact forms and subscribe to newsletters. We store the data that visitors enter themselves on our website. In addition, we may record the IP address as well as the date and time of access in order to combat misuse, in particular identity theft and spam.

Contact data from forms is used for marketing purposes and for invoicing, e.g. for organisational costs.

Newsletters may contain graphics or links associated with personal data, for example when a newsletter is opened in an email application or a link is clicked. These graphics and/or web links record the use of the newsletters, in order to ensure their quality and to improve them.


5. Passing on of personal data to third parties

Your data will not be passed on unless we are legally obliged to do so (e.g. request from an investigating authority) or authorised to do so (e.g. in the context of processing order data) or unless you have expressly consented to their passing on to third parties.

6. Right to information, deletion, blocking

You have the right to obtain information about your stored personal data, its origin and recipients and the purpose of the data processing at any time, as well as the right to correct, block or delete this data.

You can access and change your personal data at any time using your user name and password. If you wish to permanently remove your personal data from our database, you can do so by using our contact form, which is available to all our customers.

7. Data security

Your personal data, which is exchanged with us via the website, is generally transmitted in encrypted form, which corresponds to the currently used techniques.

8. Consent

Below you will find the exact wording of your consent to data protection, insofar as you have given your consent:

Yes, I confirm that I have read and understood your privacy policy and give my express consent for my personal data to be processed by SAMAO TEA SNC exclusively for the purpose of processing my orders. I am aware that I can revoke my consent at any time with immediate effect for the future by e-mail to info@samao.ch

9. References to external links

The websites contain links to third-party websites ("external links"), over whose content and design SAMAO TEA SNC has no influence. The operator of the linked site is solely responsible for the content and accuracy of the information provided there. SAMAO TEA SNC was not aware of any legal violations at the time the link was established. SAMAO TEA SNC has no influence on the current and future content of the linked websites. The inclusion of external links does not mean that SAMAO TEA SNC endorses the content of third parties that may be referred to under the links as its own. SAMAO TEA SNC cannot reasonably be expected to check and investigate external links without concrete evidence of possible violations of the law. However, if we become aware of any violations of the law, such external links will be removed immediately.

10. Changes to data protection regulations

New data protection regulations apply to future contacts with SAMAO TEA SNC. The old data protection regulations continue to apply to data already stored, unless otherwise permitted by law.

SAMAO TEA SNC